Before Sales and After Sales: Your Orders

 

 
Is it a scam for your site?
No, we do not cheat any client. We ONLY do honest business with clients and wholesalers.
 
ibestfashion.com is a B2B e-Commerce website serving Chinese wholesalers and global buyers since 2008. On ibestfashion.com, international buyers can purchase directly from hundreds and thousands of Chinese wholesalers and factories, who offer a wide range of products at very low prices.
 
Hundreds and Thousands of happy clients all over the world already bought goods from us; you can check details at “Testimonials”. We also have Money Back Guarantee and Delivery Guarantee; we are happy to provide any proof if you want.
 
Is your website secure to order from?
Yes, As soon as you enter personal data, you are secured by the 128 bit encryption protocol provided by the SSL certificate of our hosting company.
Your personal data is safe.
ibestfashion.com respects your privacy. Any details you give us are not passed to any other company and are used solely by ibestfashion.com in order to process your order.
We will NEVER share any personal information including name, address, email, phone number or credit card information with other companies.
 
Cancellation Policy
Up until any items are posted, you are entitled to cancel your order at any time.
Once items have been delivered, in accordance with our policy, there is a cooling off period of 30 days within which you are legally entitled to return items bought online, and receive a full refund minus the original shipping fee. Of Course, all the returns should be in good condition with original package and un-used or not washed.
 
Please note you are still responsible for the full shipping cost and return cost of postage and packaging.
 
I have a complaint. What can I do about it?
Firstly, please send us an email with your order #, the product item # as per your order along with detailed pictures of the product you have received and are unsatisfied with.
Secondly, please include a detailed explanation of your complaint for us to investigate accordingly.
 
After we receive, your complaint with details, We will investigate into the issue and respond to you accordingly
Please also understand that without detailed information and pictures, it is impossible for us to investigate on your behalf and hopefully resolve your complaint.
 
 

 

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