Quality Control

 

Quality Control:
On the Beginning development of IbestFashon, it is our high quality goods makes us survived in the Economy Crisis, so we know the importance of quality control much better than other factories.

IbestFashon's QA/QC Department performs strict quality control measures on all incoming materials and accessories, They follow and control the quality seriously through the whole production process:checking materials before production, controlling production, monitoring packing and doing final inspection before delivery.

 

With strict Pre-production training, our skilled workers have adequate job related knowledge of production technology and have developed a strong sense of quality and self-inspection; all the workers in the factory know “The Quality is LIFE”.

 
 
Solutions for Complaints or Disputes:
-Items Not Received
You should know that only after we received your payment, we can ship out your parcel then. You also should know that for all international orders, packages take 7-10 working days to arrive.
 
Once your parcel shipped, our sales will email you the Tracking number. You can track your parcel Online 24-48 hours later after your package ships.
 
Here, we strongly recommend you add the shipping insurance when you place the order. If you add the shipping insurance, any missing issues reported and confirmed, we will reship your order immediately.
 
- If there's a fault with the products, we’ve made it easier!
We’ll give you a replacement or a refund.
 
If you have Any Dispute or complaint can not be solved by our sales, you can directly contact our manager at: Admin@ibestfashion.com
 
30 days Money Back Guarantee
Most things we sell are covered by our 30-day money-back guarantee, if you are not satisfied with the goods, you can request a return, send back the goods to us unused, in their original undamaged packaging, in a saleable condition, and we'll give you a refund.
 
We will refund you the returned item after we received all the goods in good condition. For the refund of the returned items, customer must afford the return shipping fee.
 
Original Shipping is not refundable.
 
IMPORTANT:
*WE CAN NOT REFUND IF YOU DO NOT RETURN THE GOODS.
*we’re sorry but some items like earrings, necklace can't be exchanged or refunded for hygiene and safety reasons, unless they're faulty.
 
Termination of Deal
We do honest business many years, and try our best to satisfy all our clients over the world. But in some complicated situation, also may caused by culture misunderstanding, some clients do not satisfy our goods or service. Hereby, we are sorry for that inconvenience. And in this situation, if you not receive the parcel (lost or block by Customs), and you not want us to resend the parcel, we will refund you to terminate the deal between us.
 

 

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