Contact Us
We always have someone on hand to answer your questions: 24 hours a day, 7 days a week. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. We appreciate your visit and value your feedback! Any comments, questions, offers or suggestions of yours are welcome!
Business hours is at your service by email 24 hours a day and 7 days a week.
Our team is in the office Beijing Time (GMT +8) 8AM - 6PM Monday through Saturday
Process time
We will process your orders within 12 hours. It may take longer time during weekends and holidays.
Customer Care is here to help.
By Email:
*If you have any questions about products, orders, exchange, refund or any questions, please email us at our customer support email:, we'll reply as soon as possible and no late than 12 hours.
*For Professional Wholesalers (orders above US$2000, VIP accounts),
Please contact sales manager:
*Any Complaint or dispute, please feel free to contact at:
* For brand infringement complaints, please contact at:
Live Chat Help:
If you want to buy our products and have any question about the price, product features, etc. Please contact our online sales through Skype
By Phone
IbestFashion offers you professional, prompt, friendly assistance from our team of fluent English speaking Chinese staff.
Please call us at: +00861-356-002-6033; If we are not in, please leave us a message below, we'll reply as soon as possible and no late than 24 hours.
Visit us in China
We'd like to meet our friends all over the world. Please make an appointment first by email us at:; We'd like to book you hotel, and pick you up at the airport.
Our sales representatives will help to answer any of your questions. You also can Fill out the form below to leave a message online, we'll reply as soon as possible and no late than 12-24 hours.



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